Hope Koch

Professional Summary

The 2023 Hankamer School of Business Distinguished Professor, Hope Koch is the first in her family to attend university. Koch started her education at a community college and eventually earned a PhD in Information & Operations Management from Texas A&M University. Koch holds the Godfrey Sullivan Endowed Chair, teaches management information systems courses in the School of Business, and sponsors the Baylor Chapter of the Association for Information Systems student organization. Koch focuses on attracting students into technical fields and then facilitating their placement in fulfilling career positions. She has built lasting relationships with some of the best firms in America including ExxonMobil, Phillips 66, Accenture, USAA and McLane Company.

Koch teaches and conducts research on the latest technologies and the future of business. Over the years, she has studied the technology implementations of many firms to ascertain the resulting improvements to the operations of those organizations and to better understand the overall value-add for society. In addition to making a positive difference to society, Koch’s research has garnered multiple awards for her and her co-authors, many of whom are her students. Her papers have won “best of” awards in Communications of the Association for Information Systems, Journal of Strategic Information Systems and the European Journal of Information Systems. In December 2022, the Association for Information Systems selected her paper “Realizing Value From Shadow Analytics: A Case Study” as one of the top five best papers published in the entire information systems field.

Koch started her professional career as a certified public accountant for McLane Company, Inc., a leader in supply chain services and a wholly owned subsidiary of Walmart and now Berkshire Hathaway. She is incredibly grateful to McLane not only for the long-term support the organization has provided her over the course of her career, but also, and perhaps more importantly, for introducing her to her husband Kevin. Hope and Kevin are ardent supporters of education and fitness, donating time and money to those causes in Central Texas for decades. They helped establish and manage the Callaway Foundation, which annually grants about $500,000 in college scholarships including a program that supports every graduate from C.H. Yoe High School in Cameron, Texas. In 2021-2022, they co-chaired community efforts to successfully pass a $164 million bond to improve public schools in Temple, Texas. In 2023, Temple College appointed Hope to their Board of Trustees.

In their spare time, Kevin and Hope enjoy training for marathons, triathlons and mountain climbs. They successfully completed the Escape from Alcatraz Triathlon in 2019 and in 2017 climbed Kilimanjaro, the tallest mountain in Africa (19,341 feet). They are currently preparing to Climb Mount Katahdin in Maine.

Education

• 2003 - Doctor of Philosophy in Information and Operations Management, Texas A&M University, College Station, TX  
• 1997 - Master of Business Administration in Information Systems Management, Baylor University, Waco, TX  
• 1992 - Bachelor of Business Administration in Accounting, The University of Mary Hardin-Baylor, Belton, TX  

Courses

• MIS 3305-Management Information Systems (2002-current)
• MIS 4398-Case Competition (elective)
• MIS 6345-Qualitative Methods in Information Systems Research (2012-current)
• MIS 6398-Research Apprenticeship I 

Research Interests

• Emerging technologies' impact on business
• Action research that addresses organizational and social problems
• Qualitative research

Boards

• Board of Trustees, Temple College
• Board of Directors, 1st National Bank Texas 

Selected Publications

• Browder, Russ; Koch, Hope; Long, Anna; and Hernandez, James. (2022). Learning to Innovate with Big Data in Inter-Organizational Relationships. Academy of Management Discoveries, 8(1). 139-166.
• Green, Gina; Koch, Hope; Kulaba, Peter; Garner, Shelby; George, Carolin; Hitchcock, Julia; and Norman, Gift. (2021). Implementing an mHealth App to Combat Hypertension in India's Vulnerable Populations. IT&People, 35(4).
• Koch, Hope; Chipidza, Wallace; and Kayworth, Tim. (2021). Realizing Value from Shadow Analytics:  A Case Study. Journal of Strategic Information Systems, 30(2).
  Journal of Strategic Information Systems 2021 Best Paper Award
  • The Association for Information Systems, its Senior Scholars, and the International Conference on Information Systems recognized this paper as a Best Publication of 2021
• Leidner, Dorothy; Gonzalez, Ester; and Koch, Hope. (2018). An Affordance Perspective on Enterprise Social Media and Organizational Socialization. Journal of Strategic Information Systems, 27(2). 117-138.
  Journal of Strategic Information Systems 2018 Best Paper Runner-Up
• Koch, Hope; Gonzalez, Ester; and Leidner, Dorothy. (2012)  Bridging the Work/Social Divide: The Emotional Response to Organizational Social Networking Sites. European Journal of Information Systems, 21(6). 699-717. 
  2013 Stafford Operations Society Award for Best Paper Published in 2012

Awards

• Distinguished Professor, Baylor University Hankamer School of Business, 2023
• Distinguished Baylor Woman of Central Texas, 2023
• Lifetime Leopard Award. Temple College 2022
• Beta Gamma Sigma External Honoree, Texas State University, 2021